FAQ

Doonbug Designs handcrafts all products within 2-4 business days.
Often orders will process faster, but we cannot guarantee a faster processing time. If you are in a rush to receive your item(s) please email hello@doonbug.com and we will do our best to accommodate.

Doonbug Designs  ships through the following carriers:
*Canada Post

Absolutely!  We love our international customers.
We ship all International products through Canada Post.

Doonbug Designs is not responsible for duty or brokerage fees for international shipping.
These charges come from your country during importation of your package and will be assumed by the buyer.

We always love creating new products from scratch.
Please contact us for a quote.

Custom orders can have a lengthier processing time.
Ask us for details.

 

Free shipping is offered on all orders over $25 CAD within Canada and USA.

International orders ship at the low flat rate of $8 CAD

All Doonbug products are created by Andrea in her home based, smoke and pet free studio.  Have a look!

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We love mail!  Please use the contact form or email hello@doonbug.com

We have a much larger colour and print selection than what you will see listed as any given time.  If you have something in mind please contact us with your request and we will do our best to accommodate.  Please be aware that custom requests may have a longer processing timeframe, but this will always be communicated to the buyer.

It is very important to measure your child through the belt loops of their pants rather than on the bare skin.  Please do not simply go by the ages presented, they are there only as a general guide and all kids are so different.  Ideally your child will be at the lower end of a size range for maximum wear as they grow, but do not size up if they are yet to reach the next size range.

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Definitely!  We are always looking for more retailers and love to support those that carry our belts on store or online.  Please contact us  choosing the subject line “wholesale inquires” to be provided with pricing and other details.

Doonbug Belts use a combination d-ring and velcro as the closure.  The velcro end of the belt simply gets threaded through the d-ring and then pulled back on itself to easily tighten with one hand.  There is no need to thread the end of the belt under the first belt loop eliminating much frustration for kids.  Most children are able to master the skill of threading the tail through the d-ring around the age of or when they are becoming more independent dressers.

Quick removal of the belts is a breeze and simply involves opening the velcro.  We all know how crucial this is as potty training commences!

Absolutely!  When selecting your belt you will be presented with the option of a metal d-ring or black plastic d-ring.  Please be aware that the plastic d-rings are a slightly tighter fit and until the belt softens with continued use they are more challenging to thread the tail of the belt through.

We recommend this option only for those with the most sensitive skin.

All Doonbug Bands are backed with velvet ribbon that ensures they stay put all day.  The closer you wear your headband to you front hairline the better results you will have with you headband not moving.

We sure do! Sign up for Doonbug Designs newsletter here and receive an instant 20% off discount code, no expiry.  Newsletter subscribers are also the first (and sometimes only) to know about sales, freebies and other fun happenings.  Don’t miss out

Email us at hello@doonbug.com